Returns

RETURN POLICY


RETURN AND EXCHANGE POLICY FAQ
Frequently asked questions about returns, refunds, and exchanges.

WHAT ITEMS ARE RETURNABLE?
• We do not allow Refunds! Only Exchanges/Store Credit within 7 days from the date of purchase

EXCHANGES:

Exchanges can be made on Ready To Wear Items (Must be APPROVED prior to exchanging) AND  the CUSTOMER must pay for reshipment.

**Custom items are not exchangeable/refunded

Exchange Time Frame: Within 7 days from delivery date
NOTE: Swimwear cannot be exchanged

All items purchased during  a sale are FINAL SALE, NO RETURNS/NO EXCHANGES

THE ITEM I RECEIVED IS DAMAGED!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.


MY QUESTION IS NOT ADDRESSED...
If you have any queries regarding return or refund, reach out to us at
Support@purittyheartkreations.com