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RETURN POLICY
RETURN AND EXCHANGE POLICY FAQ
Frequently asked questions about returns, refunds, and exchanges.
WHAT ITEMS ARE RETURNABLE?
• We do not allow Refunds! Only Exchanges/Store Credit within 7 days from the date of purchase
EXCHANGES:
Exchanges can be made on Ready To Wear Items (Must be APPROVED prior to exchanging) AND the CUSTOMER must pay for reshipment.
Exchange Time Frame: Within 7 days from delivery date
NOTE: Swimwear cannot be exchanged
All items purchased during a sale are FINAL SALE, NO RETURNS/NO EXCHANGES
THE ITEM I RECEIVED IS DAMAGED!
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
MY QUESTION IS NOT ADDRESSED...
If you have any queries regarding return or refund, reach out to us at
Support@purittyheartkreations.com